Last updated: 2026.09.20
Radiance BioHarmonics (“we,” “us,” or “our”) operates radiancebioharmonics.com (the “Site”). This policy explains what personal information we collect, how we use it, and the choices you have.
Information We Collect
Information you give us directly:
- Contact details (name, email address) when you reach out via our contact form or email us directly.
- Order and shipping information (name, address, email, phone number) when you make a purchase.
- Payment information when you check out — this is processed directly by our payment providers (WooCommerce Payments/Stripe, PayPal); we do not store your full card details on our servers.
- Email address if you subscribe to our newsletter (processed via Mailchimp).
Information collected automatically:
- Standard technical data (IP address, browser type, pages visited, referring site) via cookies and similar technologies, including through Jetpack, Google Analytics/Google Site Kit, and Pinterest’s advertising tag.
- Cart and session cookies set by WooCommerce to keep your shopping cart working correctly.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including sharing necessary shipping details with our fulfillment partners (such as Printful for print-on-demand items, and other suppliers for drop-shipped items).
- Respond to your questions and customer service requests.
- Send you order confirmations and, if you’ve opted in, occasional newsletters or promotions via Mailchimp.
- Understand how visitors use our Site so we can improve it, using aggregated analytics data.
- Comply with legal obligations (for example, tax and accounting records).
Who We Share Data With
We share information only as needed to run the Site and fulfill orders:
- Payment processors (WooCommerce Payments/Stripe, PayPal) to process transactions securely.
- Fulfillment and shipping partners (including Printful and other product suppliers) to ship your order — some of these partners may be located outside your country.
- Email marketing platform (Mailchimp) if you subscribe to our newsletter.
- Analytics and advertising platforms (Google, Pinterest) in aggregated or pseudonymous form to help us understand Site traffic and measure advertising performance.
- Affiliate programs: if you click an affiliate link on our Site (see our Affiliate Disclosure), the destination retailer may set its own cookies to track the referral; we do not share your personal information with them beyond what’s inherent in following that link.
We do not sell your personal information to third parties.
Cookies
Cookies are small files stored on your device. We use them to keep your cart working, remember your preferences, and understand Site traffic. You can disable cookies through your browser settings, though some parts of the Site (like checkout) may not function properly without them.
Data Retention
We retain order records as long as necessary for accounting, tax, and legal purposes. If you’d like us to delete personal information we hold about you that isn’t required for these purposes, contact us and we’ll do our best to accommodate your request.
Your Rights
Depending on where you live, you may have rights to access, correct, or request deletion of your personal information. To make a request, email us at radiancebioharmonics@gmail.com.
Children’s Privacy
Our Site is not directed at children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time. We’ll update the “Last updated” date above when we do.
Contact Us
Questions about this policy? Email us at radiancebioharmonics@gmail.com.